Shipping Information & Returns
We at Betta Exchange have been shipping Bettas and other live aquaria for over 20 years. Every effort is made to ensure your goods arrive on time and in the best condition possible. We regularly ship to all 50 states and look forward to serving you.
All live aquaria is shipped for arrival the next day. The rate you are charged is based on your location, the size of your order and the current courier charges. Shipments will be packed in an appropriate manner based on your location and the forecasted conditions at no additional cost to you. This means that we will use heat or cool packs when needed free of charge.
Due to the sensitive nature of shipping live aquaria, no returns are accepted. Please make your selections carefully.